Privacy policy

Who we are

multiservicios.ai is a referral program operated by Multiservicios AI LLC. When we say “we”, we mean that company. This policy covers the multiservicios.ai site, each affiliate's page, the affiliate panel, the widget an affiliate may place on their own website, and the tools we offer to AI assistants. It does not cover the providers' sites we send you to: each has its own policy.

Who this applies to

• You, if you want to become an affiliate or already are one.
• You, if you are a customer who arrived through an affiliate's link or page.
• You, if you have a business and apply to offer your services through the network.
• You, if you are simply visiting the site.

What we collect and why

If you want to become an affiliate. When you send the “Get started” form we receive your name, your business name, your email, your phone, your city, your state, your message, your language, and the page you sent it from. We use it only to contact you and activate your account.

If you are an affiliate. We keep your email, name, business, phone and language. If you sign in with Google, we keep an identifier for your Google account. We record the date of your last sign-in. Each time someone opens your link or your widget we record the date, the service, the referring page and the browser type, with no information about the person who clicked. We also record each valid referral the provider reports to us and the rewards that result, because your panel is built from that. To pay your rewards and meet tax law we ask for your Social Security number, your ITIN or your passport. We use it only for that and keep it with the reward records. If you connect an AI assistant to your account, we record which one and when; the assistant can read your link, your referrals and your rewards, never your customers' names or phones, and you can disconnect it from your panel at any time.

If you are a customer requesting information. We receive your name, your phone, the service you asked about, your language, and the date, time and text of the authorization you accepted to be called or texted. If you later ask the provider for a quote, the provider tells us that a request or a quote happened, using a reference code and your state. It does not send us your name, your phone, or the details of your quote.

If you request information through an AI assistant. We receive the same: your name, your phone, the service, your language and your authorization. If the request does not come from an affiliate's page, our team sees it and the service provider handles it.

If you have a business and want to offer your services. When you send the application we receive your business name, your name, your email, your phone, your website if you share it, your service category, the states you work in, your description, your language, the page you sent it from, and the date and time you authorized us to contact you. We use it only to evaluate your application and contact you.

If you are just visiting. We use no analytics or advertising cookies. Our hosting providers keep standard technical logs, such as IP address, browser and pages visited, for a limited time so the site works and stays secure. Fonts load from Google Fonts, which receives your IP address when serving them.

What we do not collect

We do not ask for immigration status, GPS location or card numbers. We never ask customers for ID or a Social Security number. We ask affiliates for their Social Security number, ITIN or passport only to pay their rewards. If another form asks you for these, it is not ours.

Who we share your information with

• The affiliate whose page you requested information from: your name and phone, to follow up on your request.
• The provider of the service you asked about: your name and phone, so they can serve you. For auto insurance, the provider is Sigo Seguros, a licensed insurance agency.
• Companies that work for us: hosting and infrastructure, sending sign-in link emails, and delivering rewards to the affiliate's email. They receive only what they need and may not use it for anything else.
• Google, if you choose to sign in with your Google account, and Google Fonts when the site's typefaces load.
• The AI assistant you yourself connect to your affiliate account: only what you authorized.
• Authorities, when the law requires it.

We do not sell your information, we do not share it for targeted advertising, and we make no automated decisions about you with legal effects.

Cookies

We use a single cookie, and only when you sign in to the affiliate panel or the admin panel. It keeps you signed in and expires on its own. There are no analytics or advertising cookies. The widget on an affiliate's website sets no cookies and does not track visitors: it only asks our server for the card it displays.

How long we keep your information

• Applications to become an affiliate or to offer your services: if no account is activated, we delete them 12 months after you signed up.
• Records of your authorization to be called or texted (date, time, channel and accepted text): up to 5 years, stored separately from your contact details.
• Referral and reward records, including the number you gave us to get paid: 7 years.
• Everything else in your account and requests: for as long as needed to provide the service, comply with the law, resolve disputes and prevent fraud.
• Exception: if there is a complaint, dispute or lawsuit, we keep the related information until it is resolved.

Your rights

Wherever you live, you can ask us to:

• Tell you what information we hold about you and give you a copy.
• Correct inaccurate information.
• Delete your information.
• Stop contacting you. If the provider is the one contacting you, tell them directly or write to us and we will pass your request along.

Write to info@multiservicios.ai from the email or phone you registered so we can confirm it is you. We reply within 45 days at most. If we deny a request, we tell you why, and you can appeal by replying to the same email. We never treat you differently for exercising these rights. Some information may be kept where the law requires us to hold records.

If you live in California, Texas or Florida, your state's law grants you these rights, plus the right to opt out of the sale of your information or its use for targeted advertising. We do neither. In California you may exercise your rights through an authorized agent. In Arizona and every other state, we give you exactly the same rights.

Security

Your information travels encrypted. Only the people who need it to serve you can see it: a customer's name and phone are visible only to the affiliate who received the request or, when there is no affiliate, to our team; never to an AI assistant. Sign-in links expire and work once, and we never store access tokens in readable form. No system is perfect, but we work to keep your information protected, and if an incident affects you we notify you as your state's law requires.

Minors

This site is not directed at anyone under 18 and we do not knowingly collect their information. If we learn we have, we delete it.

Changes to this policy

If we change this policy, we update the date on this page. If the change is significant, we notify affiliates by email.

Contact

Multiservicios AI LLC · info@multiservicios.ai